Backup Files & SFTP
If you are interested in having Backups and SFTP enabled, please contact the SmartyGrants Support Team. For related pricing costs please visit our Pricing page.
Backups
The SmartyGrants team can provide you with access to weekly backup files. We keep weekly backups for 13 days and end of year backups for at least a year.
SmartyGrants has a built in back-up system. Backups can be found under the account settings area of the system which only a user with 'Administrator' rights will have access to.
The three downloadable files provided are in XML format, PDF format, and a folder for attachments.
XML: A copy of data in XML format is provided so it makes it simple for your IT Group to migrate the data into another system.
PDF: The following PDF backup file is provided.
ATTACHMENTS: The following attachments backup file is provided.
Key:
- P = Program
- R = Round
- A = Application
On request, an additional XML file can be included in the backup process that will contain information regarding user audit history in the account. Please contact the SmartyGrants Support Team if you would like this additional file included.
SFTP (Secure File Transfer Protocol)
The SmartyGrants team can provide you with access to your backup files via SFTP. You may find this useful for setting up automatic downloads of your backups, or for more reliable downloads of very large files.