Add Users

Info: Only Administrators, or Program Managers who have been granted user permissions, can add in new users. For more information, see User Access.

Go to Account Settings / Users

  • Click the Account Settings icon at the top of screen.

  • Click the blue User Access tab.

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  • Select the blue Add User button.

Tip: In the User Access screen, you are able to show/hide sections by selecting either the +/- sign next to the category heading.

  • Enter the user's name, email address and organisation.

Warning: Each user should have their own unique e-mail address.  User logins should not be shared. This ensures that a correct audit log is kept within the account and an Administrator can remove access for a particular person.  For example: a general e-mail box account 'info@grants.com' should not be set-up for multiple users.

  • Click on Add User (The user receives an automatic e-mail with username and password details).  Your user is now successfully Added, however, you now need to assign there user access levels.

  • You will then see some extra access options appear on screen, users are automatically assigned to 'No Access' until you assign a different access type.  

    • Select the access type you wish to assign your user and click on Update Access Type (see User Types & Access Levels for more information).

  • Dependent on what access type you choose another window will appear - window options are different for each access type. For example;

System Wide:


Program Specific:

  • Select the relevant choices for your user and click on 'Update Access Levels' button, you user set-up is now complete (for further details on access levels see User Types & Access Levels).

  • You may go back in to the Users tab at any time and amend the access type and level.